Return & Refund Policy-Physical products (Print on demand)

Since all of my non digital products are made and shipped through my trusted production partner, Printful, their return policy applies to all orders.

🧵 Damaged or Defective Items

If your order arrives misprinted, damaged, or defective, please reach out to me within 30 days of receiving your item. I’ll submit a report to Printful on your behalf, and if they confirm it's their error, they’ll cover the replacement costs.

📦 Lost Packages

If your package gets lost in transit, please contact me within 30 days after the estimated delivery date so we can file a claim. Again, Printful will handle these situations if it was an error on their part.

🔁 Returns & Exchanges

Because everything is custom-made just for you, returns and exchanges for buyer’s remorse (e.g., if you change your mind or ordered the wrong size) are not accepted by Printful. I’m happy to help with sizing guidance before you place your order, though! If you really want to exchange an item, I can place a new order for you at your expense.

Note: Face masks and other sealed items can’t be returned due to hygiene reasons.

🏡 Wrong Address or Unclaimed Shipments

If the shipping address you provided was incorrect or incomplete and your package is returned, you’ll be responsible for reshipping costs once we’ve confirmed the correct address.

If a package is unclaimed and returned to the Printful facility, it will be held for 30 days. After that, it’s donated to charity—so please keep an eye on your tracking info!

📬 Return Address

All returns go directly to the Printful facility by default. If they receive a returned item, you’ll be notified by email. If for any reason the return address is changed to your own, you’ll be responsible for handling any returned shipments.

🇧🇷 Customers in Brazil

If you're in Brazil and want to return an item due to a change of mind, you must contact me within 7 days of receiving your order, along with a photo of the product. Printful will assess whether the item was used or damaged before processing a possible refund.

🇪🇺 EU Consumers

Under EU law, personalized or made-to-order goods (which all items in my shop are) may not be eligible for return. Additionally, any sealed goods unsealed after delivery (like face masks) can't be returned for hygiene reasons.

If you notice an issue with your order or product, the quickest way to resolve it is to contact me as soon as possible so I can submit a problem report to Printful on your behalf. I’m here to help and will do my best to make things right! 💌

Thank you so much for supporting my small shop. 💫

Let me know if you'd like to tailor this for your website, Etsy, or include specific product exceptions!

Refund policy

Digital Products Non-Refundability and Usage Terms

Thank you for your interest in our digital products. Before proceeding with your purchase, please read and understand the following terms and conditions: Non-Refundable Nature of Digital Products: All sales of digital products are final.

We regret that we cannot offer refunds or exchanges for any reason. Please ensure that you have thoroughly reviewed the product details before making a purchase. Personal Use Only: Our digital products are intended for personal use only. Purchasers are granted a non-exclusive, non-transferable license to use the products for their personal needs. Commercial use, redistribution, or resale of our intellectual property is strictly prohibited without explicit written consent.

Commercial Licensing Inquiry: If you are interested in using our digital products for commercial purposes, including reproduction and resale, please contact us at anad3signs@yahoo.com to inquire about commercial licensing options. We welcome the opportunity to discuss how our products can meet your commercial needs. Intellectual Property Rights: All intellectual property rights associated with our digital products, including but not limited to copyrights and trademarks, are retained by anad3signs.

Unauthorized use, reproduction, or distribution of our products is a violation of applicable laws and will be subject to legal action. By proceeding with the purchase, you acknowledge and agree to abide by the terms outlined in this disclaimer. If you have any questions or concerns, please contact us at the provided email address before completing your purchase. Thank you for choosing anad3signs.

anad3signs@yahoo.com

Shipping policy

All our digital downloads are available instantly after purchase. There are no physical products being shipped. Enjoy immediate access to your files upon completing your order. If you have any questions, please contact our support team.